OUR BROCHURES
Learning Objectives
- Differentiate the types of Emergencies relevant to the industry and utilization of available resources to support the emergencies.
- Recognize their respective roles and responsibilities in the emergency response and/or crisis management plan including escalate/deescalate of emergencies accordingly.
- Participate in organization’s emergency response and/or crises control drills/exercises, document and report incidents according to organizational procedures.
Advanced Emergency Response and Crisis Management
Overview
This module equips the potential healthcare support worker with the fundamental skills and knowledge to participate in Emergency Response and Crisis Management plans at the workplace. The module provides a supporting role in the event of an emergency or crisis in a workplace.
Course Outline
- Emergency response and crisis management plans relevant to the organization
- Emergency scenarios relevant to the industry
- Resources required for responding to emergency scenarios
- Organization’s emergency response and crisis management plans and procedures
- Individual’s role and responsibilities in designated groups or stations in emergency response and/or crisis management plans
- De-escalation processes for emergency and crisis situations
- Respond to emergency or crisis situations in accordance with the emergency response and/or crisis management plans
- Alert supervisors of potential escalation of emergency and/or crisis situations
- Assist in the conduct of emergency or crisis response drills in accordance with the emergency response and/or crisis management plans
- Participate in the organization’s emergency and/or crisis control exercises
- Document incidents according to organizational procedures
- Report incidents according to organizational procedures